March 25, 2020

To our valued customers,

We are facing a truly unique time as the situation with coronavirus continues to evolve.  All of our families, businesses, and communities have been impacted and our hearts go out to anybody affected directly or indirectly by the virus.

I want to update you on how we are approaching the situation at GenPro Energy Solutions.

We are focused on the safety of our customers, employees, families, and our communities and are monitoring the situation closely. We are taking steps to ensure we are meeting your needs as your energy partner. The following represents, at a minimum, what steps we are taking to ensure the safety and well-being of everyone we serve.

Social Distancing

• Large group meetings are suspended. CDC recommends that we avoid gatherings of 10+ people; and when meeting, that we keep a 6-foot distance between people. We perform meetings online or via conference calls whenever possible.
• To limit the number of people on a jobsite, non-essential personnel will work from home when possible.
• We will not shake hands or use other contact greetings.
• Employees are strongly discouraged to travel. Employees that do choose to travel, other than what is required for work, will be quarantined for 14 days after returning home.

Jobsite / Office Practices

• Posters have been placed throughout our facilities that inform employees of the symptoms of COVID-19. Hand hygiene items have been placed near the entrances of our facility and in other workplace areas where they are likely to be seen.
• Employees that perform work off-site shall follow all the mandatory personal responsibilities, social distancing, and hand hygiene protocols. Crew vehicles and trailers shall be equipped with the required disinfectants, sprays, hand sanitizers.
• Supervisors will ask the following questions to all employees prior to entering the jobsite. If they answer “yes” to any, they should be asked to leave the jobsite immediately. Anyone asked to leave should not return to work until 72-hours after they are free from a fever or signs of a fever without the use of fever-reducing medication.
  • Have you, or anyone in your family, been in contact with a person that has tested positive for COVID-19?
  • Have you, or anyone in your family, been in contact with a person that is in the process of being tested for COVID-19?
  • Have you, or anyone in your family traveled outside of the U.S. within the last two weeks?
  • Have you been medically directed to self-quarantine due to possible exposure to COVID19?
  • Are you having trouble breathing or have you had flu-like symptoms within the past 48 hours, including: fever, cough, shortness of breath, sore throat, runny/stuffy nose, body aches, chills, or fatigue?
• Employees shall clean their hands often with an alcohol-based hand sanitizer that contains at least 60-95% alcohol or wash their hands with soap and water for at least 20 seconds. Soap and water should be used preferentially if hands are visibly dirty.
• Supervisors shall ensure that adequate supplies are maintained. Place hand sanitizers in multiple locations to encourage hand hygiene.
• Employees shall not enter any building on or near the location of the job site unless specifically cleared by the appropriate authorities.
• Employees shall not use any restroom facilities in, on or near the location of the job site. Temporary portable toilets will be used on all job sites UNLESS one is specifically provided to the crew during the time of construction, AND the restroom surfaces are cleaned and sanitized after each use. Request additional/increased sanitation (disinfecting) of portable toilets.
• Do not congregate in lunch areas.
• Do not share tools.
• Do not share personal protection equipment (PPE).
• Sanitize reusable PPE per manufacturer’s recommendation prior to each use.
• Ensure used PPE is disposed of properly.
• Utilize disposable gloves where appropriate; workers shall wash hands after removing gloves.
• Disinfect reusable supplies and equipment.
• Identify specific locations and practices for daily trash such as: paper, hand towels, food containers, etc. Workers are responsible for trash removal in proper PPE/hand washing practices.
• Provide routine environmental cleaning (doorknobs, steering wheels, dash boards, keyboards, counters, and other surfaces).
• Do not use a common water cooler. Workers shall bring their own.
• Avoid cleaning techniques, such as using pressurized air or water sprays that may result in the generation of bio-aerosols.

We hope you understand how seriously we are taking this challenge that everyone across our country is facing. Our focus continues to be the safety, health, and wellness of our clients, employees, and communities.

Sincerely,

Lee J. DeLange

Chief Operating Officer